Understanding Event History in McAfee Online Backup on the Web

When you open Event history, you can see the status of all requests you've made for files, including instant downloads. You can also begin downloading any sets of files you've requested. For more information, see Choosing Delivery Method in McAfee Online Backup Online and Getting Files Selected from McAfee Online Backup Online.

Figure 1. Event History
Download History

You can sort Event history in ascending or descending order by clicking either the Date or Event Type column label. In Event history, you can see this information:

Column Description
Date The date and time that you submitted your request for a set of files to be restored.
Event Type Identifies the delivery method you specified when you requested the set of files:
  • Instant Download
  • Direct Download
  • Archive Package
Name The name you provided for a set of files.
Status
If the type is Direct Download, the statuses are:
  • Waiting: You need to get the Restore Manager to start downloading your files
  • Waiting: You need to start the Direct Download of your files
  • In Progress: Your files are being restored by the Restore Manager.
  • Completed: Your files have been restored by the Restore Manager.
  • Cancelled: Your restore request has been cancelled.

To cancel a request for a direct download, click Cancel Restore 
						under Action before the status becomes In Progress. You cannot cancel a request once it is in progress.

If the type is Archive Package, the statuses are:
  • Processing: Your files are being prepared for restore.
  • % Complete: Your files are being retrieved.
  • Ready for Download: Click the Download Links to download your files.
  • Downloaded: You have downloaded the set of files.
  • Expired: Your request and all downloadable files have expired.
  • Cancelled: Your restore request has been cancelled.

To cancel a request for an archive package restore, click Cancel Restore 
						under Action before the status becomes Ready for Download. You cannot cancel a request once it is ready for download.