McAfee Backup Software Error Codes for Windows

Code Name Dec Code Error Message
Hex Code
Error Code
109
0x0000006d
TRITON_ERROR_INVALID_CONTAINER
-76
0xffffffb4
KALYPSO_ERROR_INVALID_SAML_TRY_WEBAUTH
-52 Data Shuttle not enabled for this account
0xffffffcc
KALYPSO_ERROR_NO_SEED_ORDER
-47
0xffffffd1
KALYPSO_ERROR_RESPONSE_PENDING
AccountError0 2 User account already exists
0x00000002
TRITON_ERROR_USER_EXISTS
AccountError1 3 Invalid username and/or password
0x00000003
TRITON_ERROR_USER_UNKNOWN
AccountError2 4 Invalid username and/or password
0x00000004
TRITON_ERROR_AUTH_FAILED
AccountError3 10 Backup size exceeds quota
0x0000000a
TRITON_ERROR_QUOTA_EXCEEDED
AccountError4 13 Machine not recognized
0x0000000d
TRITON_ERROR_MACHINE_UNKNOWN
AccountError5 -2147483633 Unable to create machine account
0x8000000f
TRITON_ERROR_MACHINE_CREATE_FAILED
AccountError6 -2147483629 Cannot create %1 account
0x80000013
TRITON_ERROR_USER_UNDER_WRONG_ADMIN
AccountError7 -2147483623 Password does not meet complexity requirements
0x80000019
TRITON_ERROR_PASSWORD_NOT_COMPLEX_ENOUGH
AccountError8 -2147483622 Password change required
0x8000001a
TRITON_ERROR_PASSWORD_CHANGE_REQUIRED
AccountError9 -2147483621 Unrecognized region
0x8000001b
TRITON_ERROR_INVALID_REGION
AccountError10 20 Your account has expired
0x00000014
TRITON_ERROR_ACCOUNT_INACTIVE
ActivationError0 -2147483628 Unrecognized %1 corporate domain
0x80000014
TRITON_ERROR_INVALID_DOMAIN
ActivationError1 -2147483627 No available license keys
0x80000015
TRITON_ERROR_KEYS_EXHAUSTED
ActivationError2 -2147483625 Product key already activated
0x80000017
TRITON_ERROR_KEY_IN_USE
AuthenticationError0 -2147483620 Account locked out
0x8000001c
TRITON_ERROR_TOO_MANY_AUTH_FAILURES
AuthenticationError1 -80 This partner is not configured to use Horizon authentication
0xffffffb0
KALYPSO_ERROR_NOT_HORIZON
AuthenticationError2 -79 Invalid Horizon URL
0xffffffb1
KALYPSO_ERROR_UNKNOWN_SUBDOMAIN
AuthenticationError3 -78 Invalid Horizon user
0xffffffb2
KALYPSO_ERROR_INVALID_SAML
AuthenticationError4 -77 Horizon token has expired
0xffffffb3
KALYPSO_ERROR_HORIZON_AUTH_FAILURE
AuthenticationError5 -75 Horizon Web Authentication failed
0xffffffb5
KALYPSO_ERROR_HORIZON_WEB_AUTH_FAILURE
AuthenticationError6 -74 Unexpected response from Authentication Server
0xffffffb6
KALYPSO_ERROR_AUTH_UNEXPECTED_RESPONSE
CancelError0 -9 Paused by user
0xfffffff7
KALYPSO_ERROR_CANCELED
CancelError1 -30 The %1 Backup service was stopped
0xffffffe2
KALYPSO_ERROR_SERVICE_STOPPING
CancelError2 -29 The computer was suspended
0xffffffe3
KALYPSO_ERROR_SYSTEM_SUSPEND
CancelError3 -28 The computer was shut down
0xffffffe4
KALYPSO_ERROR_SYSTEM_SHUTDOWN
ClientError0 -255 Unable to prepare server message
0xffffff01
TRITON_ERROR_CALCULATE
ClientError1 -254 Out of memory
0xffffff02
TRITON_ERROR_MEMORY
ClientError2 -253 Bad message from %1 servers
0xffffff03
TRITON_ERROR_INVALID_RESPONSE
ClientError3 -252 Unknown error
0xffffff04
TRITON_ERROR_UNKNOWN
ClientError4 -7 Unable to prepare files for backup
0xfffffff9
KALYPSO_ERROR_PREPARE_FAILED
ClientError5 -17 Unknown error
0xffffffef
KALYPSO_ERROR_NOT_IMPLEMENTED
ClientError6 -16777216 Has not been set up
0xff000000
KALYPSO_ERROR_NOT_CONFIGURED
ClientError7 -16777215 Service not set up correctly
0xff000001
KALYPSO_ERROR_NO_SERVICE
ClientError8 -16777214 Autologin not set
0xff000002
KALYPSO_ERROR_NO_AUTOLOGIN
ClientError9 -16777213 Service not started
0xff000003
KALYPSO_ERROR_SERVICE_NOT_STARTED
ClientError11 -13 Unable to open prepared file
0xfffffff3
KALYPSO_ERROR_LOST_TEMP_FILE
ClientError12 -14 Invalid email address
0xfffffff2
KALYPSO_ERROR_BAD_EMAIL_ADDRESS
ClientError13 -24 Unable to download latest client version
0xffffffe8
KALYPSO_ERROR_UPDATE_DOWNLOAD_FAILED
ClientError14 -25 No backup privileges
0xffffffe7
KALYPSO_ERROR_NO_BACKUP_PRIVILEGES
ClientError15 -2147483619 Platform mismatch
0x8000001d
TRITON_ERROR_PLATFORM_MISMATCH
ConnectionError0 -2147483648 Unable to connect to %1 servers
0x80000000
TRITON_ERROR_CONNECTION_FAILED
ConnectionError1 -2147483647 Unable to connect to %1 servers
0x80000001
TRITON_ERROR_CONNECT_FAILED
ConnectionError2 -2147483646 Connection lost
0x80000002
TRITON_ERROR_SEND_FAILED
ConnectionError3 -2147483645 Connection lost
0x80000003
TRITON_ERROR_RECV_FAILED
ConnectionError4 -2147483644 Connection lost
0x80000004
TRITON_ERROR_SENDFILE_FAILED
ConnectionError5 -2147483643 Connection lost
0x80000005
TRITON_ERROR_RECVRESULT_FAILED
ConnectionError6 -2147483626 Unable to negotiate proxy connection
0x80000016
TRITON_ERROR_HTTPS_PROXY_FAILED
ConnectionError7 -2147483641 No Internet access detected
0x80000007
TRITON_ERROR_NO_INTERNET
ConnectionError8 -2147483640 Connection to %1 timed out
0x80000008
TRITON_ERROR_CONNECT_TIMEOUT
ConnectionError8 -2147483638 Connection to %1 timed out
0x8000000a
TRITON_ERROR_REQUEST_TIMEOUT
ConnectionError9 -2147483639 Unable to connect to %1 servers
0x80000009
TRITON_ERROR_HOST_CONNECT_FAILED
ConnectionError10 -51 Restricted network list preventing backup
0xffffffcd
KALYPSO_ERROR_NETWORK_RESTRICTED
DBError0 -4 Corrupted backup set cache
0xfffffffc
KALYPSO_ERROR_BAD_CACHEDB
DBError1 -3 Corrupted file state cache
0xfffffffd
KALYPSO_ERROR_BAD_STATEDB
DBError2 -21 Corrupted configuration
0xffffffeb
KALYPSO_ERROR_BAD_CONFIGDB
DBError3 -16777212 Unable to update backup set cache
0xff000004
KALYPSO_ERROR_CACHEDB_LOCKED
DBError4 -16777211 Unable to update file state cache
0xff000005
KALYPSO_ERROR_STATEDB_LOCKED
DBError5 -22 Corrupted manifest
0xffffffea
KALYPSO_ERROR_BAD_MANIFEST
DataSeedingError1 -42 Data Shuttle state mismatch
0xffffffd6
KALYPSO_ERROR_INVALID_SEED_STATE
DataSeedingError2 -44 Data Shuttle device not found
0xffffffd4
KALYPSO_ERROR_SEED_DEVICE_NOT_FOUND
DataSeedingError3 -40 Invalid encryption for Data Shuttle
0xffffffd8
KALYPSO_ERROR_BAD_CRYPTO_DATASEED
DataSeedingError4 -41 Data Shuttle device not registered to this machine
0xffffffd7
KALYPSO_ERROR_INVALID_SEED_DEVICE
DataSeedingError5 -45 Failed to prepare device for data transfer
0xffffffd3
KALYPSO_ERROR_SEED_DEVICE_PREP_FAILED
EncryptionError0 -8 Encryption settings do not match
0xfffffff8
KALYPSO_ERROR_BAD_CRYPTO
EncryptionError1 -6 Unable to set encryption preference
0xfffffffa
KALYPSO_ERROR_SET_ENCRYPTION
EncryptionError2 -5 Unable to determine encryption preference
0xfffffffb
KALYPSO_ERROR_GET_ENCRYPTION
EncryptionError3 -12 Insecure connection to %1 servers
0xfffffff4
KALYPSO_ERROR_INSECURE_SSL
EncryptionError4 -23 Unable to generate a random password
0xffffffe9
KALYPSO_ERROR_FAILED_CRYPTO
EncryptionError5 18 Encryption not set
0x00000012
TRITON_ERROR_ENCRYPT_NOT_SET
EncryptionError6 -2147483624 Incorrect encryption key
0x80000018
TRITON_ERROR_MISMATCHED_KEY
EncryptionError7 -19 Unable to fetch personal encryption key
0xffffffed
KALYPSO_ERROR_FETCH_ENCRYPTION_KEY_FAILED
EncryptionError8 -46 Encryption key missing
0xffffffd2
KALYPSO_ERROR_PERSONAL_KEY_MISSING
Error1 -20 Invalid %1 configuration downloaded
0xffffffec
KALYPSO_ERROR_INVALID_CORP_CONFIG
FilesystemError0 -10 Unable to determine changes
0xfffffff6
KALYPSO_ERROR_FILTER
FilesystemError1 -31 EFS Encrypted File
0xffffffe1
KALYPSO_ERROR_EFS_NOT_SUPPORTED
FilesystemError2 -16 Unable to open a file for backup
0xfffffff0
KALYPSO_ERROR_FILE_OPEN_FAILED
FilesystemError3 -37 Disk full
0xffffffdb
KALYPSO_ERROR_DISK_FULL
FilesystemError4 -38 I/O Error
0xffffffda
KALYPSO_ERROR_IO
FilterError0 -32 Change monitor is not running
0xffffffe0
KALYPSO_ERROR_FILTER_DRIVER_NOT_RUNNING
InvalidKeyError0 -2147483632 Invalid product key
0x80000010
TRITON_ERROR_INVALID_LICENSE_KEY
LicenseError1 -33 Product license does not allow Windows Server
0xffffffdf
KALYPSO_ERROR_NO_SERVER_SUPPORT
LocalBackupError0 -16777210
0xff000006
KALYPSO_ERROR_LOCALDISK_MISSING_AT_START
LocalBackupError1 -16777209
0xff000007
KALYPSO_ERROR_LOCALDISK_UNAVAILABLE
LocalBackupError2 -16777208
0xff000008
KALYPSO_ERROR_LOCALDISK_ERROR
LogRotationError0 -268435455 Unable to update log
0xf0000001
HANDLER_ERROR_EMPTY_LOG_PATH
LogRotationError1 -268435454 Unable to update log
0xf0000002
HANDLER_ERROR_AVAILABLE_LOG
LogRotationError2 -268435453 Unable to update log
0xf0000003
HANDLER_ERROR_DRIVER
LogRotationError3 -268435452 Unable to update log
0xf0000004
HANDLER_ERROR_OPEN_FILE
LogRotationError4 -268435451 Unable to update log
0xf0000005
HANDLER_ERROR_BLIND
LogRotationError5 -268435450 Unable to update log
0xf0000006
HANDLER_ERROR_BADLINE
LogRotationError6 -268435449 Unable to update log
0xf0000007
HANDLER_ERROR_OVERLOAD
LogRotationError7 -268435448 Unable to update log
0xf0000008
HANDLER_ERROR_DB
MaintenanceError0 -2147483642 Servers are unavailable due to maintenance
0x80000006
TRITON_ERROR_MAINTENANCE
MobileRestriction1 -48 Mobile rule preventing backup
0xffffffd0
KALYPSO_ERROR_MOBILE_BACKUP_RESTRICTED
MobileRestriction2 -49 Backup exceeds size limit for mobile network
0xffffffcf
KALYPSO_ERROR_MOBILE_BACKUP_TOO_LARGE
NetworkShareError1 -43 Failed to connect network share
0xffffffd5
KALYPSO_ERROR_CONNECT_SHARE_FAILED
None 0 No error
0x00000000
TRITON_ERROR_NONE
RebootRequired1 -36 Reboot Required
0xffffffdc
KALYPSO_ERROR_REBOOT_REQUIRED
ReferrerFraud0 -18 Duplicate referral machine detected
0xffffffee
KALYPSO_ERROR_REFERER_FRAUD
RestoreError0 -1048575 Unable to write to file
0xfff00001
RESTORE_ERROR_WRITE_FAILED
RestoreError1 -1048574 Unable to create directory
0xfff00002
RESTORE_ERROR_DIRECTORY
RestoreError2 -1048573 Unable to save file
0xfff00003
RESTORE_ERROR_SAVE_FAILED
RestoreError3 -1048572 File(s) temporarily unavailable
0xfff00004
RESTORE_ERROR_FILES_SKIPPED
RestoreError4 -1048566 Restore Manager error
0xfff0000a
RESTORE_MANAGER_DONE_WITH_ERRORS
RestoreError5 -1048571 Disk Missing
0xfff00005
RESTORE_MANAGER_ERROR_DISK_MISSING
RestoreError6 -1048565 Parsing error during expansion
0xfff0000b
RESTORE_MANAGER_ERROR_EXPANDER_PARSE
RestoreError7 -1048570 Path too long
0xfff00006
RESTORE_MANAGER_ERROR_PATH_TOO_LONG
RestoreError8 -1048569 Access denied
0xfff00007
RESTORE_MANAGER_ERROR_ACCESS_DENIED
RestoreError9 -1048568 SSL Error
0xfff00008
RESTORE_MANAGER_ERROR_SSL_ERROR
RestoreError10 -1048564 Resource fork was restored without the parent file
0xfff0000c
RESTORE_MANAGER_FORK_WITHOUT_PARENT_ERROR
RestoreError11 -1048563 Insufficient disk space
0xfff0000d
RESTORE_MANAGER_ERROR_DISK_REQUIREMENTS_NOT_MET
SeedDeviceFull -50 Data Shuttle Device Full
0xffffffce
KALYPSO_ERROR_SEED_DEVICE_FULL
ServerError0 1 Backend server error
0x00000001
TRITON_ERROR_INVALID_COMMAND
ServerError1 5 Backend server error
0x00000005
TRITON_ERROR_INVALID_MANIFEST
ServerError2 6 Backend server error
0x00000006
TRITON_ERROR_PROTOCOL
ServerError2 101 Backend server error
0x00000065
TRITON_ERROR_BAD_LIST_PARAMS
ServerError2 103 Backend server error
0x00000067
TRITON_ERROR_INVALID_METADATA
ServerError2 104 Backend server error
0x00000068
TRITON_ERROR_NEED_PREVIOUS_OBJECTID
ServerError2 105 Backend server error
0x00000069
TRITON_ERROR_OBJECTID_MISMATCH
ServerError2 107 Backend server error
0x0000006b
TRITON_ERROR_HASH_VERIFICATION_FAILED
ServerError2 110 Backend server error
0x0000006e
TRITON_ERROR_RESUMABLE_TOKEN_EXPIRED
ServerError3 7 Requested file not found
0x00000007
TRITON_ERROR_NOT_EXIST
ServerError4 8 Backend server error
0x00000008
TRITON_ERROR_NUM_BLOCKS
ServerError5 9 Backend server error
0x00000009
TRITON_ERROR_STORE_FAILED
ServerError6 11 User account in use
0x0000000b
TRITON_ERROR_LOCK_FAILED
ServerError7 12 Backend server error
0x0000000c
TRITON_ERROR_DELETE_FAILED
ServerError8 14 Invalid file patch
0x0000000e
TRITON_ERROR_BAD_PATCH
ServerError8 106 Invalid file patch
0x0000006a
TRITON_ERROR_INVALID_PATCH_HEADERS
ServerError9 -2147483631 Backend server error
0x80000011
TRITON_ERROR_DATABASE_ERROR
ServerError10 -2147483630 Backend server error
0x80000012
TRITON_ERROR_MACHINE_TRANSFER_FAILED
ServerError11 -1 Backend server error
0xffffffff
TRITON_ERROR_TDN_TIMEOUT
ServerError12 -2 Backend server error
0xfffffffe
TRITON_ERROR_UNEXPECTED
ServerError16 16 Backend server error
0x00000010
TRITON_ERROR_INVALID_STATE
ServerError16 100 Backend server error
0x00000064
TRITON_ERROR_NOT_MDB_MACHINE
ServerError16 102 Backend server error
0x00000066
TRITON_ERROR_CANT_CRYPT
ServerError16 108 Backend server error
0x0000006c
TRITON_ERROR_UPDATE_CONFLICT
ServerError17 17 Server busy
0x00000011
TRITON_ERROR_GO_AWAY
ServerError17 22 Server busy
0x00000016
TRITON_ERROR_ACCOUNT_DATA_UNAVAIL
ServerError17 23 Server busy
0x00000017
TRITON_ERROR_STORAGE_SYSTEM_UNAVAIL
ServerError17 24 Server busy
0x00000018
TRITON_ERROR_CONTAINER_DATA_UNAVAIL
ServerError19 19 Backend server error
0x00000013
TRITON_ERROR_INCORRECT_SITE
ServerError20 21 Backend server error
0x00000015
TRITON_ERROR_REPLICATION_FAILED
SnapshotError0 -11 Unable to snapshot drive
0xfffffff5
KALYPSO_ERROR_SNAPSHOT_FAILED
SnapshotError1 -15 Open file support is disabled
0xfffffff1
KALYPSO_ERROR_SNAPSHOT_DISABLED
SnapshotError2 -27 No NTFS volume for open file support
0xffffffe5
KALYPSO_ERROR_SNAPSHOT_DISABLED_NO_NTFS
SnapshotError3 -26 Open files not supported on Windows 2000
0xffffffe6
KALYPSO_ERROR_SNAPSHOT_DISABLED_WIN2K
SnapshotError4 -34 VSS Writer Error
0xffffffde
KALYPSO_ERROR_VSS_WRITER
SnapshotError5 -35 VSS Restore Failed
0xffffffdd
KALYPSO_ERROR_VSS_RESTORE_FAILED
UpdateRequired0 15 Client update required
0x0000000f
TRITON_ERROR_OLD_CLIENT

Generated by kalypso\oem\errortable.pl in kalypso project

If an X-Extended-Error-Code is not present in a Triton response, the following mapping table is used:

HTTP Status Error Code

400

411

412

TRITON_ERROR_PROTOCOL

401

403

TRITON_ERROR_AUTH_FAILED
404 TRITON_ERROR_NOT_EXIST

405

416

TRITON_ERROR_INVALID_COMMAND
409

415

TRITON_ERROR_INVALID_STATE
500 TRITON_ERROR_UNEXPECTED
503 TRITON_ERROR_GO_AWAY
407 TRITON_ERROR_HTTPS_PROXY_FAILED
default TRITON_ERROR_INVALID_RESPONSE