Reset a Forgotten McAfee Online Backup Password

If you have forgotten your password, you can reset it yourself. You must first change your password online, and then also:

Enter your new password in the McAfee Online Backup backup software.

Use a Web browser to open the login page for McAfee Online Backup.
- In your browser's address bar, type https://login.backup.mcafee.com, then press Enter.
Click Forgot your password.
Enter your email address, then click Reset Password.
Click Continue. An email is sent to the specified email address which provides a link to reset your password.
In your email account, find and open the email, then click the password reset link. The link opens a Web page in your browser.
Provide and confirm your new password, then click Continue.

To provide your new password in all the McAfee Online Backup features you use, choose from the following actions:

Feature	Action
Backup Software for Windows 8	On the Start screen, click the McAfee Online Backup Settings tile. When prompted for your password, type your new password in the appropriate field, then click Login.
Backup Software for Windows 7 or earlier	Right-click the McAfee Online Backup icon in the notification area, then select Settings > More Settings. For more information, see Open the Backup Software on Windows through the Notification Area. When prompted for your password, type your new password in the appropriate field, then click Login.

Note: (Windows) If you are not prompted to provide your password, click Options in the Settings window, then click Advanced. Deselect Automatically log in to Settings and to my account online, then click OK and open the Settings window again. After you have successfully logged in, you can select this option again if you wish.