See Backup History in McAfee Online Backup Backup Software for Windows

In the McAfee Online Backup backup software for Windows, the History tab on the Settings window shows attempts to back up or restore files, and whether the attempt was successful or had errors.

Figure 1. History Tab

You can review specific error messages for more details, and if necessary you may request assistance.

The History tab is useful for identifying files which are no longer being backed up. Files which were either deleted from the computer or deselected from backing up are shown as removed but restorable from the McAfee cloud during a grace period.

Choose one of the following options:
- (Windows 8) On the Start screen, click the McAfee Online Backup Settings tile.
- (Windows 7 or earlier) Right-click the McAfee Online Backup icon in the notification area, then select Settings > More Settings. For more information, see Open the Backup Software on Windows through the Notification Area.
Click the History tab.
In the top pane, choose any of the following actions:
- Review information about each recent attempt to back up or restore.
- Click any column header to sort the list of attempts by that column either in ascending or descending order.
- Click any backup or restore attempt to see a list of files transferred in that attempt in the bottom pane.

In the bottom pane, choose any of the following actions:

Click any column header to sort the list of files by that column either in ascending or descending order.
Right-click any file and select Show in Windows Explorer to open the folder containing the file. If the selected file was restored and the original version is still available, you have the option to open the original or restored file folder.

Review information about each file transferred for the selected backup or restore.

Column	Description
File	The name of the file.
Path	The full path for the location of the file on your computer starting with the drive letter.
Patch Size	The size of the information transferred for that file. This might be the entire file, or it might only be a portion of the file which changed since it was last backed up.
Encoding Time	The amount of time it took for this file to be prepared for transfer.
Transfer Time	The amount of transfer time for this file.
Transfer Rate	The rate at which this file was transferred.
Other Details	`Bad patch detected. Backing up full file next time`: The state of the information transferred for this file indicates that it is necessary to back up this file entirely in the next backup attempt rather than only the most recently changed portion. `File locked during backup`: The file was not backed up because it was locked by some other program on your computer. You can enable support for backing up locked files by selecting Enable support for backing up open files on the Advanced tab of the Settings window. `Successfully opened locked file for backup`: This file was in use by another process, but VSS was used to enable access for backup. `Unable to snapshot volume`: There was a problem backing up this file which should resolve itself on the next attempt to back up. If this problem persists, consider requesting assistance. `File already on McAfee Online Backup servers`: The file was not transferred because it already exists in the McAfee cloud. `Unable to open file for backup`: This file was not accessible. The location may have been unavailable, the file may not have been readable, or the file may have been locked by another process when it was requested. `EFS encrypted file`: The file is locally EFS encrypted. Note: You cannot use Local Backup for files that are locally EFS encrypted. If you are backing up EFS-encrypted files online with McAfee Online Backup, before your first local backup you must either deselect them, or you must deselect Enable support for backing up EFS encrypted files on the Advanced tab of the Settings window. `Error sending data`: There was a problem backing up this file which should resolve itself on the next attempt to back up. If this problem persists, consider requesting assistance. `Duplicate file`: This exact file is in more than one location on your computer, and each instance is selected for backup; therefore only one instance of this file is sent to the McAfee cloud. `VSS`: This file was backed up as part of a VSS backup set. `VSS writer error: crash--consistent only`: There was a problem backing up this file which should resolve itself on the next attempt to back up. If this problem persists, consider requesting assistance. `Unable to copy to local backup directory`: This file could not be copied to the location designated for Local Backup. This should be resolved in the next attempt to back up. If this problem persists, consider requesting assistance. `External drive is unavailable`: This file could not be backed up because it is on an external drive which is not available. `Removed (restorable for ## days)`: This file is marked for permanent deletion from the McAfee cloud after the grace period. It is available to restore during the grace period. `Moved into the Local Backup history`: This file was moved into the Local Backup version history folder in the designated location. `Unable to move into the Local Backup history`: This file could not be moved into the Local Backup version history folder in the designated location. `Removed from the Local Backup history`: This file was deleted from the Local Backup version history folder in the designated location.

(Optional) Click Clear History to delete the history of backup and restore attempts.
Click OK. Your changes are saved and the Settings window closes.

Next Steps:

Backups cannot happen unless your computer is turned on and connected to the Internet and not in hibernation, sleep, or standby mode.